{"id":19,"date":"2025-12-10T08:02:10","date_gmt":"2025-12-10T07:02:10","guid":{"rendered":"https:\/\/bricks2-tw4.local\/?page_id=19"},"modified":"2026-10-06T23:17:19","modified_gmt":"2026-10-06T21:17:19","slug":"civitphone","status":"publish","type":"page","link":"https:\/\/www.civitphone.com\/ca\/","title":{"rendered":"CivitPhone"},"content":{"rendered":"<h2 class=\"wp-block-heading\">IA telef\u00f2nica per als ajuntaments 24\/7&nbsp;<\/h2>\n\n<h1 class=\"has-text-align-center wp-block-heading\">CivitPhone at\u00e9n les trucades, resol consultes, realitza gestions i trasllada les sol\u00b7licituds al departament adequat mitjan\u00e7ant agents de veu amb intel\u00b7lig\u00e8ncia artificial<\/h1>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">Sol\u00b7licita una demostraci\u00f3<\/a><\/div><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"460\" height=\"460\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/civitphone.webp\" alt class=\"wp-image-159\"><\/figure>\n\n<h2 class=\"has-text-align-center wp-block-heading\">Agents de veu amb IA per a ajuntaments i administracions p\u00fabliques<\/h2>\n\n<div class=\"home-voice-block\">\n\n  <p class=\"home-voice-intro wp-block-paragraph\">\n    CivitPhone permet als ajuntaments incorporar agents de veu amb intel\u00b7lig\u00e8ncia artificial per atendre les trucades dels ciutadans de manera natural, immediata i disponible les 24 hores del dia.\n  <\/p>\n\n  <div class=\"home-voice-grid\">\n    <div class=\"home-voice-item\">\n      <h3>Atenci\u00f3 natural<\/h3>\n      <p>El ciutad\u00e0 explica directament el que necessita, sense men\u00fas ni opcions complexes.<\/p>\n    <\/div>\n\n    <div class=\"home-voice-item\">\n      <h3>Consultes i gestions<\/h3>\n      <p>Resoldr\u00e0 consultes sobre tr\u00e0mits, horaris, serveis municipals, impostos, padr\u00f3, cita pr\u00e8via o recollida de mobles.<\/p>\n    <\/div>\n\n    <div class=\"home-voice-item\">\n      <h3>Integraci\u00f3 municipal<\/h3>\n      <p>Consulta informaci\u00f3 actualitzada, realitza gestions i realitza trucades sense substituir la infraestructura existent.<\/p>\n    <\/div>\n\n    <div class=\"home-voice-item\">\n      <h3>Major efici\u00e8ncia<\/h3>\n      <p>Redueix les esperes, millora l'accessibilitat i automatitza tasques repetitives perqu\u00e8 el personal municipal es centri en el que \u00e9s important.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"home-voice-highlight\">\n    A m\u00e9s de respondre a les trucades, CivitPhone permet\n    <a href=\"\/ca\/automatizacion-atencion-ciudadana\/\">automatitzaci\u00f3 de l'atenci\u00f3 ciutadana<\/a>\n    mitjan\u00e7ant integracions amb cita pr\u00e8via, incid\u00e8ncies i altres serveis municipals.\n  <\/div>\n<\/div>\n\n<h2 class=\"has-text-align-center wp-block-heading\">CivitPhone \u00e9s la plataforma d'IA de conversa per veu dissenyada per a ajuntaments.<\/h2>\n\nPermet oferir atenci\u00f3 telef\u00f2nica al ciutad\u00e0 les 24 hores del dia, els 7 dies de la setmana, responent a les trucades de manera natural, sense cues d'espera.\n\n<h3 class=\"has-text-align-center wp-block-heading\">Amb CivitPhone, qualsevol municipi pot modernitzar la seva l\u00ednia 010 o les oficines d'atenci\u00f3<\/h3>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/goals_200.gif\" alt class=\"wp-image-447\"><\/figure>\n\n<h3 class=\"wp-block-heading\">M\u00e9s consultes, amb menys esfor\u00e7<\/h3>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/speaking_200.gif\" alt class=\"wp-image-449\"><\/figure>\n\n<h3 class=\"wp-block-heading\">En qualsevol idioma local<\/h3>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/refresh_200.gif\" alt class=\"wp-image-448\"><\/figure>\n\n<h3 class=\"wp-block-heading\">A qualsevol hora<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">Prova telef\u00f2nica<\/a><\/div><\/div>\n\n<h2 class=\"has-text-align-center wp-block-heading\">Visi\u00f3 de servei<\/h2>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"442\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/democratizamos-civitphone.webp\" alt class=\"wp-image-398\"><\/figure>\n\n<h3 class=\"has-text-align-center wp-block-heading\">Democratitzem l'atenci\u00f3 ciutadana de qualitat<\/h3>\n\n<h3 class=\"has-text-align-center wp-block-heading\">Organitzeu una visita al vostre ajuntament, us explicarem com CivitPhone pot transformar la vostra relaci\u00f3 amb la ciutadania.<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n<h2 class=\"wp-block-heading\">Disponible les 24 hores del dia, 7 dies a la setmana<\/h2>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">+info<\/a><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Mai comunica ni tanca:<br>Els ve\u00efns obtenen respostes en qualsevol moment<\/h3>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"263\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/24-7.webp\" alt class=\"wp-image-160\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/anagrama.webp\" alt class=\"wp-image-71\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"261\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/sin-esperas.webp\" alt class=\"wp-image-151\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/anagrama.webp\" alt class=\"wp-image-71\"><\/figure>\n\n<h2 class=\"wp-block-heading\">Sense esperes<\/h2>\n\n<h3 class=\"wp-block-heading\">Resposta immediata:<br>elimina les cues telef\u00f2niques i redueix el volum de trucades perdudes en hores punta<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">+info<\/a><\/div><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"261\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/IA-servicio.webp\" alt class=\"wp-image-148\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/anagrama.webp\" alt class=\"wp-image-71\"><\/figure>\n\n<h2 class=\"wp-block-heading\">IA al servei p\u00fablic<\/h2>\n\n<h3 class=\"wp-block-heading\">At\u00e9n preguntes freq\u00fcents, informa sobre tr\u00e0mits i fins i tot pot gestionar cites, tot amb veu natural<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">+info<\/a><\/div><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"261\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/puesta-marcha.webp\" alt class=\"wp-image-150\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/anagrama.webp\" alt class=\"wp-image-71\"><\/figure>\n\n<h2 class=\"wp-block-heading\">Funcionament r\u00e0pid<\/h2>\n\n<h3 class=\"wp-block-heading\">Amb configuraci\u00f3 inicial i un bot base pre-entrenat. D\u2019aqu\u00ed unes setmanes el servei estar\u00e0 en funcionament.<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">+info<\/a><\/div><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"261\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/panel-analisis.webp\" alt class=\"wp-image-149\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/anagrama.webp\" alt class=\"wp-image-71\"><\/figure>\n\n<h2 class=\"wp-block-heading\">Panel d'an\u00e0lisi<\/h2>\n\n<h3 class=\"wp-block-heading\">Panel centralitzat per a l'ajuntament amb estad\u00edstiques detallades i an\u00e0lisis exhaustius de totes les consultes ciutadanes<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">+info<\/a><\/div><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"261\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/admin-publica.webp\" alt class=\"wp-image-147\"><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/anagrama.webp\" alt class=\"wp-image-71\"><\/figure>\n\n<h2 class=\"wp-block-heading\">Per a l'administraci\u00f3 p\u00fablica<\/h2>\n\n<h3 class=\"wp-block-heading\">Les dades permeten identificar preocupacions de la ciutadania i mitigar l'efici\u00e8ncia i la satisfacci\u00f3<\/h3>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\">+info<\/a><\/div><\/div>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1205\" height=\"193\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/IVF.png\" alt=\"Proyecto financiado por el IVF\" class=\"wp-image-661\" srcset=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/IVF.png 1205w, https:\/\/www.civitphone.com\/wp-content\/uploads\/IVF-768x123.png 768w\" sizes=\"auto, (max-width: 1205px) 100vw, 1205px\" \/><\/figure>\n\n<h6 class=\"has-text-align-center wp-block-heading\">Projecte cofinan\u00e7at per l'Institut Valenci\u00e0 de Finances en el Programa Comunitat Valenciana FEDER 2021-2027<\/h6>\n\n<h6 class=\"has-text-align-center wp-block-heading\">Projecte cofinan\u00e7at per ENISA<\/h6>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"397\" src=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/Logo-ENISA-Startups-y-Pymes-scaled.jpg\" alt=\"Proyecto financiado por el IVF\" class=\"wp-image-737\" srcset=\"https:\/\/www.civitphone.com\/wp-content\/uploads\/Logo-ENISA-Startups-y-Pymes-scaled.jpg 2560w, https:\/\/www.civitphone.com\/wp-content\/uploads\/Logo-ENISA-Startups-y-Pymes-768x119.jpg 768w, https:\/\/www.civitphone.com\/wp-content\/uploads\/Logo-ENISA-Startups-y-Pymes-1536x238.jpg 1536w, https:\/\/www.civitphone.com\/wp-content\/uploads\/Logo-ENISA-Startups-y-Pymes-2048x318.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>IA telef\u00f3nica para ayuntamientos 24\/7&nbsp; CivitPhone atiende llamadas, resuelve consultas, realiza gestiones y transfiere al departamento adecuado mediante agentes de voz con inteligencia artificial Agentes de voz con IA para ayuntamientos y Administraci\u00f3n P\u00fablica CivitPhone permite a los ayuntamientos incorporar agentes de voz con inteligencia artificial para atender llamadas de ciudadanos de forma natural, inmediata [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":121,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":100,"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"predecessor-version":[{"id":755,"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/pages\/19\/revisions\/755"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/media\/121"}],"wp:attachment":[{"href":"https:\/\/www.civitphone.com\/ca\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}