Cookie policy

www.civitphone.com


1. Information about cookies

What are cookies?

A cookie is a small text file that a website stores on your computer, tablet or mobile phone when you visit it. Cookies allow the website to remember your actions and preferences (such as login, language, font size or other display preferences) for a period of time, so that you do not have to reconfigure them each time you return to the website or navigate between pages.
 

What are cookies used for on this website?

CIVITPHONE, S.L. uses cookies and similar technologies for the following purposes:
Ensure the proper functioning of the Website.
Remembering your browsing preferences.
Analyze the use of the Website to improve the user experience.
Offer personalized content.
Measuring the effectiveness of our marketing campaigns.
 

2. Responsible for the processing

  • Identity: CIVITPHONE, S.L.
    • NIF: B22954366
    • Registered office: Calle Martín el Humano, 16-2, 46008 Valencia
    • Commercial Registry: Valencia Commercial Registry, Electronic Volume, Electronic Folio, Sheet V-228353, IRUS: 1000457305255
    • Legal representative: Jordi Gisbert Rodas
    • Email: info@civitphone.com
    • Phone: 696 821 823
    • Website: www.civitphone.com
  • Data Protection Officer (DPO)
    • Name: Francisco Marco Bataller – Quantum Consultores
    • Email: francisco@quantumconsultores.es
    • Phone: 961 943 944

3. Types of cookies according to their purpose

CIVITPHONE, S.L. uses the following categories of cookies:
A) Technical cookies (necessary)
They are essential for the proper functioning of the Website. They allow navigation and the use of the different options or services available, such as managing the session or using forms.
Legal basis: Legitimate interest (Article 6.1.f GDPR).
Consent: They do not require prior consent, in accordance with the LSSI.
B) Preference or customization cookies
They allow you to remember information so that the user can access the service with certain features, such as the language, regional settings, or the number of results per page.
Legal basis: Consent of the user (Article 6.1.a GDPR).
C) Analytical or measurement cookies
They allow the monitoring and analysis of user behavior on the Website. The information obtained is used to measure site activity and improve its functionalities.
Legal basis: Consent of the user (Article 6.1.a GDPR).
D) Behavioral advertising cookies
They allow navigation profiles to be created based on the user's habits in order to display personalized advertising.
Legal basis: Consent of the user (Article 6.1.a GDPR).
 

4. Cookies used on this website

Own cookies

Name: cmplz_preferences
Purpose: To maintain the user session
Type: Technique
Duration: Session
Requires consent: No
 
Name: cmplz_consented_services
Purpose: To remember the acceptance of cookies
Type: Technique
Duration: 1 year
Requires consent: No
 
 
Third-party cookies
Google Analytics (Google LLC)
Name: _ga
Purpose: To distinguish unique users
Type: Analytical
Duration: 2 years
 
Name: _gid
Purpose: To distinguish unique users
Type: Analytical
Duration: 24 hours
 
Name: _gat
Purpose: To limit the percentage of requests
Type: Analytical
Duration: 1 minute
 
Provider: Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States)
 
International transfers: Yes (United States). Google is certified under the EU–U.S. Data Privacy Framework.
 
More information:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
 

5. Consent to the use of cookies

Upon accessing the Website for the first time, a cookie banner will be displayed informing about its use and requesting consent for:
  • Preferences cookies.
  • Analytical cookies.
  • Behavioral advertising cookies.
Technical cookies do not require consent, as they are necessary for the operation of the Website.
 
The user can:
  • Accept all cookies.
  • Rejecting non-essential cookies (only the necessary techniques will be installed).
  • Configure your preferences individually.

6. How to manage or delete cookies

You can allow, block or delete cookies by configuring your browser:
Google Chrome:
https://support.google.com/chrome/answer/95647
Mozilla Firefox:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies
Safari (macOS):
https://support.apple.com/es-es/guide/safari/sfri11471/mac
Microsoft Edge:
https://support.microsoft.com
Safari (iOS):
https://support.apple.com/es-es/HT201265
Android (Chrome):
https://support.google.com/chrome/answer/95647
Warning: If you disable all cookies, including technical cookies, some features of the Website may not work properly.
 

7. International transfers

Some third-party cookies (for example, Google Analytics) involve the transfer of personal data to the United States.
These providers are certified under the EU–U.S. Data Privacy Framework and/or have implemented European Commission-approved Standard Contractual Clauses (SCCs).
You can request additional information about the applicable guarantees by contacting or info@civitphone.com. francisco@quantumconsultores.es.
 

8. Update of the Cookie Policy

CIVITPHONE, S.L. reserves the right to modify this Cookie Policy to adapt it to legislative, jurisprudential changes or to the cookies used on the Website.
In the event of substantial modifications, you will be informed via a notice prominently displayed on the Website or through the updated cookie banner.
 

9. More information

For any questions regarding the use of cookies, you can contact:
Responsible for the Treatment:
  • CIVITPHONE, S.L.
  • Email: info@civitphone.com
  • Phone: 696 821 823
Data Protection Officer (DPO):
  • Francisco Marco Bataller – Quantum Consultores
  • Email: francisco@quantumconsultores.es
  • Phone: 961 943 944
For more information about the processing of personal data, please see the Privacy Policy.
Last update: February 2026